Privacy Policy

At Hamu Namu, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information. By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

Information you provide:

Name
Shipping address
Billing address
Email address
Phone number (if provided)
Order details
Messages or inquiries you send to us

Information Collected Automatically

Our website or service providers may automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Date and time of visits
Referring websites
Cookies and similar technologies

2. How We Use Your Information

We do not sell your personal information to third parties.

We use your information to:

Process and fulfill orders
Ship purchases
Respond to customer service requests
Send order confirmations and shipping updates
Improve our website and shopping experience
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

3. Payment Information

Payments are processed by secure third-party payment providers.

Hamu Namu does not store your full credit card or debit card information on our servers. Please refer to your chosen payment provider's privacy policy for information about how your payment data is handled.

4. Cookies

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Our website may use cookies and similar technologies to:

Remember shopping cart contents
Keep you logged in (when applicable)
Improve website functionality
Analyze website traffic and performance

5. Sharing Your Information

These providers receive only the information necessary to perform their services. We may also disclose information if required by law or to protect our legal rights.

We may share your information only when necessary with trusted service providers, including:

Payment processors
Shipping carriers
Website hosting providers
E-commerce platform providers
Analytics providers

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill your orders
Maintain business records
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

7. Your Rights

To exercise these rights, please contact us using the contact information on our website.

Depending on where you live, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information, subject to legal requirements
Object to or restrict certain processing activities
Request a copy of your personal information where applicable

8. Children's Privacy

Hamu Namu does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us so we can remove the information when appropriate.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

10. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of transmitting data over the internet or storing electronic information is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Hamu Namu using the contact information provided on our website.